How to answer the phone 英文電話用語 – 莓喵英文Fun May I speak to Peter? Hello, This is

最後更新日期：2023 年 06 月 5 日

內容目錄

接電話或打電話時的招呼用語

Hello, This is XXX speaking. 你好我是XXX

Good morning/afternoon/evening, XXX speaking. 早/午/晚安,我是XXX.

來電者說明來電原因

May I speak to XXX, please? 請找XXX

請對方幫忙轉接

接電話方用語:

May I help you?

(1) 您找哪位？ Who would you like to speak with?

(2) 你要打給哪位？ Who are you calling?

若對方沒有報名字，詢問對方是誰

(1) 請問是哪位？Who’s calling, please? Who’s speaking, please?

(2) 請教大名好嗎？May I have your name, please?

(3) 請問您是哪位？May I ask who’s calling, please?

(4) 請問您是誰？Who is this, please?

正是對方要找的人時

(1) 我就是XXX。 This is XXX speaking.

(2) 我就是。This is he (she) .

(3) 我正是。Speaking.

(4) 是的，我就是相關的負責人。Yes, I’m in charge.

對方要找的人不在時

Sorry, he (she) is not here, could you call back later? 不好意思他不在，你可以稍後再打嗎?

對方可以要求留訊息

May I leave a message for him/her?

對方要找的人不是接話者時

Hold on a moment,please.

(1) 我看看他在不在。I’ll see if he’s in.

(2) 我把電話轉給XXX。I’ll transfer this call to XXX.

(3) 我幫你接給XXX。I’ll put you through to XXX.

(4) 我把你的電話轉給負責的人。I’ll transfer your call to the person in charge.

(5) 我把你的電話轉給林先生。I’ll switch your call to Mr. Lin.

(6) 我請她來聽。 I’ll get her.

(7) 我去找他來。I’ll fetch him up.

對方打錯電話時

Sorry, but you may have dallied the wrong number.

You have the wrong number.

替別人接電話時

(1) XXX，你的電話。It’s for you, XXX.

(2) XXX，有你的電話。There is a call for you, XXX.

(3) 有人來電話找你。Someone wants you on the phone.

(4) XXX，你父親打來電話。XXX., your father’s on the phone.

本人無法聽電話的原因

●不說明具體理由時
I’m afraid she’s not available at the moment.
很抱歉她現在無法接聽電話。
●因應不同情況的說法
I’m afraid she’s away from her desk at the moment.
很抱歉她目前不在位子上。
I’m afraid she’s on another line at the moment.
很抱歉她目前正在接聽別的電話。
I’m afraid her line is busy. Would you mind holding?
很抱歉她目前忙線中。可不可以請您稍候?
I’m afraid she’s left for the day.
很抱歉她已經下班了。
I’m afraid she’s taking a day off today.
很抱歉她今天体假。
I’m afraid she’s away on a business trip and won’t be back till later this week.
很抱歉她目前出差,要接近週末才會回來。
I’m afraid she’s no longer with this company.
很抱歉她已經不在這間公司了。

來電者	接電話者
打電話找人	本人親自接電話	要轉接電話
May I speak to Peter, please? (我可以請 Peter聽電話嗎?) Is Peter there /in? (Peter在嗎? ) Hello, is this Peter? (喂,你是Peter 嗎? )	Speaking. (我就是。) This is Peter /he. (我就是 Peter。) This is Peter. This is he speaking. (我就是Peter。)	Hold on, please. (請稍等) Just a minute. (稍等) Sorry. He’s not here/in. (抱歉。他不在。) Who’s calling?/ Who’s this! (您是哪位? )
Is this 2721-0422? 這裡是2721-0422 嗎?	Yes, it is.(是的) That’s right.(沒錯)	Sorry. You have the wrong number. 抱歉。你打錯電話了。